Terms of service
Welcome to Shakha The Flower Shop. By accessing our website or placing an order with us, you agree to the following terms and conditions.
1. General
- These Terms of Service govern your use of our website and services.
- We reserve the right to update or modify these terms at any time without prior notice.
2. Orders & Payments
- All orders are subject to availability and acceptance.
- Prices are listed in [Currency] and may change without notice.
- Full payment must be made at the time of placing the order.
3. Product Information
- We strive to display accurate product images and descriptions; however, actual products may vary slightly due to seasonal availability.
- Substitutions of flowers or packaging may occur when necessary, maintaining equal or higher value.
4. Delivery
- Delivery will be made to the address provided at checkout.
- We are not responsible for delays caused by incorrect address details or unforeseen circumstances.
- Refer to our Shipping Policy for detailed delivery terms.
5. Cancellations & Refunds
- Orders can be canceled within 10 hours of placing them.
- Same-day delivery orders may not be eligible for cancellation.
- Refunds (if applicable) will be processed within 5 business days
6. Customer Responsibilities
- Customers must provide accurate contact and delivery information.
- Any special instructions must be clearly communicated at the time of ordering.
7. Limitation of Liability
- We are not liable for any indirect or consequential damages arising from the use of our services.
- Our maximum liability is limited to the value of the order placed.
8. Intellectual Property
- All content on our website, including images, logos, and text, is the property of Shakha The Flower Shop and may not be used without permission.
9. Privacy
- Your personal information is handled in accordance with our Privacy Policy.